YOUR PRIVACY AT STEM MINDS™:
STEM MINDS Corp. (“Stem Minds™”) offers technology based educational programs for children and provides on-line camp registration services to facilitate your enrollment and registration of yourself or other family member (collectively, “you”, “your” or applicable derivation thereof) at the program(s) you have selected (the “Services”) through its website (collectively the “Products and Services”). Your privacy is important to Stem Minds. This Agreement sets out the information practices for Stem Minds, including what type of information is collected, how the information is used, and with whom the information is shared. We are committed to controlling the collection, use and disclosure of personally identifiable information that we may collect about you (“Personal Information”)
This Agreement may be amended from time to time. (See “Further Information”, below, for an explanation of how we will advise you of any future changes.)
In this Agreement, “we”, “our”, “us” and “Stem Minds” mean Stem Minds Corp.; “you” and “your” mean an individual who has agreed to use our website for, registration, enrolment and or requested information from us about our services.
Collecting your information
When you register or enroll on our website, you agree that we may collect personal information from you and about you such your name, address, telephone number and email address and credit card information. By submitting Personal Information to Stem Minds, you agree that we may use and disclose such Personal Information as described in and in accordance with this Policy and as permitted or required by law.
When you apply for, enroll in or use a Product or Service via a digital channel (such as online or mobile app), we may collect information about your computer or device, operating system, internet connection or telephone account, settings, IP address and device locational data, and transaction data, as well as personal information as described above. We may collect, use, disclose and retain this information for the purposes described below, as well as to determine which settings are appropriate for your computer system, to provide or enhance digital functionality, and for security purposes, internal analysis and reporting. You may withhold consent to the collection, use and disclosure of this information, although in some cases this may prevent you from using the digital channel to apply for or use a Product or Service or to communicate with us, or may reduce the functionality of that channel.
Use and Disclosure of your Personal Information
We may collect your personal information, and use it, and disclose it to any person or organization for the following purposes:
- To understand your needs;
- To determine the suitability of our Products and Services for you;
- To determine your eligibility for our Products and Services;
- To set up, manage and offer Products and Services that meet your needs;
- To provide you with ongoing Products and Services;
- To provide you with various options for applying for and accessing the Products and Services;
- To satisfy legal and regulatory requirements that are applicable to us
Monitoring and Recording Personal Information
You agree that we may monitor, record, and retain any telephone call or electronic communication we have with you. This is to establish a record of the information you provide, to ensure that your instructions are followed properly and to ensure customer service levels are maintained. Records of calls and electronic communications are destroyed when they are no longer required for business or other purposes, and any personal information is safeguarded in accordance with this Agreement.
We may ask you for certain Personal Information and keep and use this information for the purpose of marketing, including telemarketing. Your consent to this is not a condition of doing business with us and you may withdraw it at any time (see below).
We may keep and use information about you in our records for as long as it is needed for the purposes described in this Agreement, even if you cease to be a customer.
You agree that all information that you give us will, at any time, be true and complete. If any personal information changes or becomes inaccurate or out of date, you are required to advise us so we can update our records.
Refusing or withdrawing consent
Subject to legal, regulatory and contractual requirements, you can refuse to consent to our collection, use or disclosure of information about you, or you may withdraw your consent to our further collection, use or disclosure of your information at any time in the future by giving us reasonable notice. However, depending on the circumstances, withdrawal of your consent may prevent us from providing you, or continuing to provide you, with some Products and Services, means of access to Products and Services, or information that may be of value to you.
We will act on your instructions as quickly as possible but there may be certain uses of your information that we may not be able to stop immediately.
You can tell us at any time to stop using information about you to promote our Products and Services or the products and services of third parties we select
Access to Personal Information
You may ask for access to any personal information that we hold about you. Summary information will be available within a reasonable period of time on request. More detailed requests which require archive or other retrieval costs may be subject to any costs and expenses we incur in retrieving same. We may deny access when denial of access is authorized by law or may unreasonably compromise the confidentiality of another person’s Personal Information.
Privacy and Electronic Communication
Stem Minds does not guarantee the confidentiality of any communications made via e-mail or otherwise through our website and cannot guarantee that any such communications are confidential. If you wish to provide information of a confidential or sensitive nature to Stem Minds, please connect with your Stem Minds contact directly by telephone to arrange for delivery/transmission of such information by secure means.
Retention of Personal Information
We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law
Questions and Further Information
If you wish to refuse consent or to withdraw consent as outlined in this Agreement or if you have any questions related to this Policy or the handling of Personal Information by Stem Minds can be addressed by contacting us at [email protected]. Please note that if you refuse to consent or withdraw your consent, we may not be able to provide you or continue to provide you with certain services or information which may be of value to you.
You acknowledge that we may amend this Agreement from time to time to take into consideration changes in legislation, technology or other issues that may arise. We will post the revised Agreement on our website.
Your continued use of the Products and Services following such change means that you agree to and accept the new terms and conditions of this Policy as amended. If you do not agree with any of the changes made or with the new terms of the Policy, you must immediately stop using the account or Services and notify us that you are closing your account or terminating your Products and Services with us.