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PREPARING FOR STEM MINDS PROGRAMS

We’re excited to have you with us in our Programs!

 

You are responsible for familiarizing yourself with all of the information below prior to the first day of your program class. 

 

Any questions about the information outlined below should be directed to info@stemminds.com or 647-846-3154

 

Health & Safety

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All registrations for our in-person programs are currently subject to our Policies and Procedures to Prevent the Spread of COVID-19. Click here to view the policies in full. Please note that these policies are subject to change based on guidance from health authorities.

 

Safety at the Facilties
  • Please respect our space: couches are not for jumping; Tables are not for sitting on; Glass doors are not for leaning
  • If you are going upstairs, please walk slowly and always use the handrail
  • Always wear indoor shoes in winter to avoid slippage
  • If your shoes are wet, please talk to staff so we can help you dry them
  • If you need help, ask for assistance
Health and Safety Policies

All registrations for our in-person programs are currently subject to our Policies and Procedures to Prevent the Spread of COVID-19. Click here to view the policies in full. Please note that these policies are subject to change based on guidance from health authorities.

 

 

COVID-19 Screening

Students who are displaying symptoms of illness will not be permitted to enter the facilities under any circumstances. If your child is displaying any symptoms of illness, please do not bring them to program as they will be turned away at the door. If your child begins displaying symptoms of illness during the program, you will be called to pick them up early.

If your child is ill, please contact us at info@stemminds.com to let us know. We have amended our refund/cancellation policy to provide a refund to participants who are unable to attend programs due to illness.

Allergies and Medical Conditions

If your child has an allergy, medical condition, or takes medication that we need to be aware of, please ensure you fill out this form and either bring a printed copy on the first day of camp or send a digital copy to info@stemminds.com.

If your child has an Epi-Pen, your child must have one on their person at all times. Another Epi-Pen must be provided to our staff to be kept in our allergy/medication storage area. The Epi-Pen will be returned to you at the end of the week. Please ensure that your child’s name is on the Epi-Pen provided to our staff.

Fire Safety and Evacuation

There are three exits on the first floor. One in the back and two in the front.

There is only one exit on the second floor. If that exit is blocked, use the hammer and ladder kit to exit through the window.

The supervisor on duty will gather all children and people in the building and use the closest safe exit to move out of the premises.

Everyone to move across the road in front of LA Fitness parking lot and do a full count of staff and children.

Parents need to be contacted using the online portal accessible via phone to reach to parents and inform them about the safety of their children.

Pick Up & Drop Off Procedures

We are located at 212 Earl Stewart Drive, Unit 3, Aurora

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STEM MINDS uses email and other means electronic telecommunication to distribute information about the programs and activities. In accordance with Canada’s anti-spam legislation, we require your permission to communicate with you via email or other means of electronic telecommunications.

By registering my child(ren) in STEM MINDS programs, you are providing STEMMINDS with consent to communicate with you via electronic means of telecommunications. If, at any time, you wish to revoke this consent, please state such intention in writing to STEM MINDS at info@stemminds.com

Drop Off

Families may drop off their child as early as 10 minutes prior to the start of the program.

Parents are responsible for droping their children inside the premise in their respective class area (8-14 downstairs) and (4-7 upstairs).

 

Pick Up

Parents are responsible for picking their children inside the premises from their respective class area.

Please note that only individuals who have been listed on your child’s registration as a contact or authorized pickup will be able to pick up your child at the end of the program.

If you would like to add an authorized pick up contact who was not originally listed on your registration, please send us an email at info@stemminds.com. 

If your child walks home or will experience a change in their typical pick-up routine, including the need for early pickup, please send us an email at info@stemminds.com to let us know.

Absences/Lateness

If you are going to be absent or late, please call us at 647-846-3154 ext 102 to leave a message or send us an email at info@stemminds.com to let us know. 

In the event that we do not receive prior notification of an absence or lateness, one of our staff members will attempt to call you or other contacts listed on your registration to determine the whereabouts of your child.

We rely on participants and their families to ensure they are present for each day of program. Please note that no refunds, credits, or makeup classes will be provided for unplanned absences or missed days with the exception of legitimate medical circumstances.

Extended Care for PA Day Camps

Extended care is available for an additional fee by clicking here. 

Morning extended care is available from 7:00 am – 9:00 am. Afternoon extended care is available from 4:00 pm – 6:00 pm.

We require at least 24 hours notice for before care requests. After care requests can be accommodated at any time, but please endeavour to provide as much notice as possible.

Preparing for Program

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In order to request a refund, please email us at info@stemminds.com with your name, child’s name, and order number. A full refund for a program may be provided prior to the start of the first class of a program or prior to the start of the second class of any program session.

Refunds requested after the start of the second class of any program session will not be accommodated. Partial refunds, credits, or makeup sessions for missed classes will not be accommodated except in the case of legitimate medical circumstances (e.g. serious injury that prevents participation in programming, scheduled surgery, etc).

For Virtual STEM Camps, Virtual Summer Camps, and STEAM @ Home programs, a full refund can be offered if (a) a refund is requested prior to the start of the second class for multi-day programming or (b) a refund is requested no less than 4 hours prior to the start time of a single-day program. No refunds will be provided for failure to attend the class.

No refunds are available for the Virtual Summer School Package Upgrade or STEAM on Demand self-directed courses.

Teacher resources and professional development webinars are non-refundable.

Refunds will be processed as either (a) a direct refund to the original method of payment or (b) a cheque. At the discretion of STEM Minds, a store credit may be provided in lieu of a refund.

Items to Bring to Class

Your child needs to bring the following items with them to Class:

  1. Indoor shoes during winter season
  2. Refillable water bottle

Please do NOT send your child with a technology device. All students will be provided with the technology they need to participate.

 

Safe and Responsible Technology Use

All technological equipment required to participate in STEM MINDS programs and camps will be provided by STEM MINDS. Participants are not required to bring their own equipment with them to programs or camps.

In the event that a participant does bring a technological device, STEM MINDS, its staff, and its vendors are not liable for any loss, theft, or damage that may occur. Participants are only permitted to use their personal devices during times specified by staff.

It is expected that technology and technology services supplied by STEM MINDS will be used in an appropriate, responsible and safe manner. This includes, but is not limited to, all technology provided by STEM MINDS and personal technologies connecting to STEM MINDS network and accessing STEM MINDS technology services such as the internet, collaboration tools and digital learning platforms.

Use of personal devices on networks other than the STEM MINDS network when used in STEM MINDS learning and program environment(s) are also subject to these policies and procedures.

All participants in STEM MINDS programs and camps who are given access to STEM MINDS technology and technology services are required to know and abide by the Safe & Responsible Technology Use Policy.

In the event of a breach of this policy, STEM MINDS will take appropriate measures to address the situation. This may include, but is not limited to:

  • disciplinary action (please refer to our Behaviour & Safety Policy for more information)
  • temporary confiscation of personal devices to be returned promptly at the end of a program
  • temporary or permanent revocation of access to STEM MINDS equipment and/or technology services
Behaviour and Safety Policies

Summary

STEM MINDS strives to provide the highest level of safety and enjoyment to all participants and staff during its camps and programs. We have developed this Behaviour & Safety Policy to support this mission and make programs and camp enjoyable for everyone.

  1. Coarse language, bullying, non-compliance, aggressive or inappropriate behaviour, and behaviour that significantly impacts the safety or enjoyment of staff or other participants are not permitted in programs or at camp.
  2. All parents/guardians are responsible for discussing appropriate behaviours with their children.
  3. Behaviours that pose a safety risk to the individual or others may result in temporary or permanent removal from activities or programs.
  4. No work created by participants should feature violent or otherwise inappropriate themes.

Our staff will make every effort to accommodate your child’s needs and integrate them into programming. However,  actions or behaviours that do not adhere to this policy will be documented, reported, and could result in the permanent removal of a participant from programs or camp. We reserve the right to remove and withdraw your child from the program should their behaviour cause harm to themselves, participants, staff or property.

 

Progressive Discipline Policy

STEM MINDS promotes a progressive discipline model. Through progressive discipline, staff determine appropriate consequences and/ or supports to help participants improve their behaviour, while taking into account their individual circumstances. The goal is to help prevent inappropriate behaviour from happening again. Within this context, more serious consequences may be considered for inappropriate behaviour that escalates or is repeated.

Staff will consider a range of options to determine the most appropriate way to respond to each situation and help the participant learn from their choices. These will include different supports and consequences.

Supports could include:

  • a conversation with the participant
  • a review of expectations for the participant’s behaviour
  • a change of activity or setting

Consequences could include:

  • Revocation of access to certain technology, equipment, or materials
  • Change of seating
  • “Time Out”
  • Behaviour Reflection Assignment
  • Conversation with parent/guardian
  • Expulsion from the camp/program as per the STEM Minds 3 Strike Policy

3 Strike Policy

STEM Minds strives to provide the highest level of safety and enjoyment to all participants and staff during its camps and programs. It’s important that everyone attending a STEM Minds program is having a fun and safe experience.

Behaviours that are NOT permitted in STEM Minds programs include, but are not limited to:

  • Physically striking another participant or staff
  • Bullying, harassing, or threating any of the other participants or staff
  • Stealing anything from another participant, staff, or location
  • Possession of any harmful objects (such as knives, lighters, etc.)
  • Purposefully breaking anything that is supplied for their use or belongs to another participant or staff member
  • Any behaviour that may pose a safety risk to the individual, other participants, or staff

These behaviours will be documented, reported, and could result in the removal of a participant from camps or programs as per our 3-strike policy.

If the participant’s behaviour is deemed inappropriate by a supervisor, they may be administered a strike. In the event a strike has been given, the parent/guardian of the participant will be notified immediately and the participant will be removed from the program for the remainder of the day. The incident will also be documented and kept on file.

After the third strike, a participant will be removed indefinitely from the current program and from any other programs they may be signed up for.  STEM Minds reserves the right to administer all three strikes at once depending on the severity of the behaviour.

To view a copy of the STEM Minds Behaviour Report, please click here

Student Seating

STEM Minds recognizes that students may have indivudals with whom they would prefer to sit (e.g. school friends attending the same camp). While we will make an effort to accommodate such requests, this is not guaranteed. Additionally, STEM Minds reserves the right to re-seat students at any time in order to promote positive student behaviour and ensure the enjoyment of programs for all students. 

Accessing Your STEAM Hub Account [ages 8-14 only]

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In order to request a refund, please email us at info@stemminds.com with your name, child’s name, and order number. A full refund for a program may be provided prior to the start of the first class of a program or prior to the start of the second class of any program session.

Refunds requested after the start of the second class of any program session will not be accommodated. Partial refunds, credits, or makeup sessions for missed classes will not be accommodated except in the case of legitimate medical circumstances (e.g. serious injury that prevents participation in programming, scheduled surgery, etc).

For Virtual STEM Camps, Virtual Summer Camps, and STEAM @ Home programs, a full refund can be offered if (a) a refund is requested prior to the start of the second class for multi-day programming or (b) a refund is requested no less than 4 hours prior to the start time of a single-day program. No refunds will be provided for failure to attend the class.

No refunds are available for the Virtual Summer School Package Upgrade or STEAM on Demand self-directed courses.

Teacher resources and professional development webinars are non-refundable.

Refunds will be processed as either (a) a direct refund to the original method of payment or (b) a cheque. At the discretion of STEM Minds, a store credit may be provided in lieu of a refund.

What Is STEAM Hub?

As part of your child’s registration in our summer camps, they have been provided free access to STEAM Hub!

STEAM Hub is our powerful online learning platform for grades 3-12 students. Our 30+ courses offer youth a wide range of opportunities to take a deep dive into the world of STEM. From coding and robotics, to video game design and computer music, to entrepreneurship, and more, there is truly something for every child. 

Your child will have access to the STEAM Hub courses related to the activities explored during the week of camp. Access will continue until December 31, 2021. 

You can learn more about STEAM Hub by going to https://steamhub.ca

How to Access STEAM Hub

It’s easy!

Just go to https://steamhub.stemminds.com

Your child’s username takes the format of childfirstname.childlastname 

Your child’s temporary password is mindstorm

Once you log in, visit the “help” menu for instructions on how to change your password.